How can we help?
Write to app@b2c.lv. We aim to reply within 2 working days.
Common questions
Do I need an account?
No. Lessons work without an account or internet. An account backs up your progress and shows it on your other devices.
Does this replace my course?
No. The app helps you prepare. Always practise with a qualified instructor and follow your training agency’s standards.
Is it right for me if I am very scared?
The app can help you prepare and talk with your instructor, but it is not treatment. If worry affects your daily life, speak to a health professional. Ask a doctor about your fitness to dive.
I forgot my password
Go to Log in, then Forgot password, and follow the link in the email. Check your spam folder too.
Who can see my check-ins and notes?
Nobody. They stay on your phone unless you turn on backup. More in the privacy policy.
How do I cancel a subscription?
In your App Store or Google Play subscription settings. Deleting your account does not cancel it.
How do I delete my account?
In the app: Profile, then Delete my account and data. Other ways are on the account deletion page.
In an emergency
The app is not for emergencies. Call your local emergency number. In the EU that is 112.